Accessibility Statement

Our Commitment to Accessibility

Membership Auto is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. This commitment is part of our core values and dedication to providing equal access to all our services and information.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. These guidelines explain how to make web content more accessible to people with disabilities, and we believe following these guidelines will make our website easier for all people to use.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard navigation and shortcuts
• Screen reader compatibility
• High contrast mode support
• Text resizing and zoom capabilities
• Descriptive alt text for images
• Clear and descriptive link text
• Captions for video content
• Focus indicators for keyboard users
• Skip to main content links
• Clear and simple language

Known Limitations

While we strive to make our entire website accessible, we recognize that there may be areas that don't fully meet accessibility standards. Known limitations include:

• Some embedded third-party content may not be fully accessible
• Legacy pages may need further optimization
• Some interactive features may require additional accessibility improvements

We are actively working to improve these areas and welcome feedback about accessibility issues.

Assistive Technology Support

Our website has been tested with and is compatible with the following assistive technologies:

• JAWS (Job Access With Speech)
• NVDA (NonVisual Desktop Access)
• VoiceOver (Apple)
• ZoomText
• Dragon NaturallySpeaking
• Standard browser zoom and magnification tools

Report Accessibility Issues

If you encounter an accessibility barrier on our website or have suggestions for improvement, please contact us:

Our Remediation Process

Upon receiving an accessibility complaint, we will:

• Acknowledge receipt of the complaint within 24 hours
• Investigate the accessibility issue
• Provide a timeline for remediation
• Keep you updated on progress
• Implement fixes and test for compliance
• Follow up with you once the issue is resolved

Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content (such as embedded videos, documents, or plugins) may be provided by external sources beyond our control. We encourage users to contact the third-party provider directly regarding accessibility concerns about their content.

Continuous Improvement

Web accessibility is an ongoing process. We regularly review and update our website to ensure compliance with accessibility standards. We conduct accessibility audits, gather user feedback, and implement improvements to provide the best possible experience for all users.